Below are answers to frequently asked questions. Feel free to contact here if there is anything we missed!
HOW FAST WILL MY ORDER SHIP?
All orders will be processed and shipped within 1-3 business days of placing your order. Orders ship Monday-Friday excluding major holidays. All orders ship USPS First Class Mail from San Diego, CA. First Class Mail usually takes between 3-7 business days, however USPS does not guarantee these shipping times, so unfortunately neither can we. If you need your item sooner, please choose Priority Mail at checkout which usually takes between 1-3 business days.
DO YOU SHIP INTERNATIONALLY?
Yes, we do ship internationally. Your items will ship First Class International. Please note that transit times for packages traveling internationally vary widely, depending on how long the item is held at customs. Little Print Design is not responsible for any custom fees.
WHAT IS YOUR RETURN POLICY?
Little Print Design is committed to producing high quality paper goods. We want to make sure every customer is happy with their purchase! If for any reason you are unhappy with your purchase and want to return an item you have received, contact us within 7 business days of receiving your item for a refund. Items must be returned in original packaging and in salable condition. A refund will be processed once the item is received on our end. Shipping charges are non-refundable and the return shipping costs for exchanges will be the responsibility of the customer.
If the wrong item was shipped, or the USPS damaged the item in transit, please contact us within 7 business days of receiving your item and a replacement will be shipped out upon receiving photos of the damaged/wrong goods. Original shipping charges are non-refundable. The new shipping costs for the replacement items will be covered by Little Print Design.
**Please note: Little Print Design is not responsible for items lost by USPS if a wrong address was inputed at check out. If you have not received your item & the correct address was used please contact us.
SALES TAX
Little Print Design operates out of San Diego, California. All California residents will be charged a 8.0% sales tax on all orders at checkout.
CAN YOU CHANGE A WORD ON A CARD FOR ME?
Unfortunately we are unable to change specific words on our greeting cards.
CUSTOM WORK
Have a custom project in mind and think Little Print Design would be the perfect fit? Email us here & we will get back to you with pricing & a timeline. Thanks!
WHO DESIGNS YOUR PRODUCTS?
All products are hand lettered & designed by owner, Ashley Little.
WHAT TYPE OF PAPER ARE YOU CARDS PRINTED ON?
All of our greeting cards and stationery are printed on 120# artisan paper.
ARE YOUR PRODUCTS MADE IN THE USA?
Yes, all of our products are designed, printed & shipped in the USA.
CAN I BUY YOUR PRODUCTS IN PERSON?
Yes! We have a list of all of our retailers on our Stocklists Page. If you have a store you would love to see Little Print Design goods in please let us know! We are always on the look out for fun new shops!
COPYRIGHT
© Little Print Design. All products are copyrighted by Little Print Design and may not be transferred or reproduced upon purchase.